Enterprise UC & AV Consulting
Your service line, accelerated.
Embedded expertise for enterprise UC and AV. Solve capability gaps, de-risk complex initiatives, and deliver transformation outcomes without the overhead of permanent hires.
Trusted across enterprise verticals
How We Engage
Flexible engagement models designed for enterprise service line owners who need capability now.
Resource Augmentation
Embedded UC/AV expertise within your service line. Fill capability gaps, support BAU escalations, and scale your team without permanent headcount.
Learn moreProject Engagements
Defined-scope delivery for complex UC and AV initiatives. From proof-of-concept through to full-scale rollout and transition to support.
Learn moreStrategic Advisory
Financial modelling, business cases, tender creation and review. CapEx vs OpEx analysis, multi-year service costs, license forecasting, and execution planning.
Learn moreMSP & Vendor Orchestration
Already have an MSP or project team? We provide the coordination layer across your existing vendors, ensuring alignment and enterprise-grade delivery.
Learn moreWhy Service Line Owners Choose Us
The challenges you face require more than technical skills. They require enterprise context.
Solve Capability Gaps Immediately
Your roadmap is approved but you lack the specialist expertise to execute. Permanent hires take months. Contractors lack enterprise context. We embed directly within your service line and deliver from day one.
De-risk Complex Initiatives
Large-scale UC transformations and AV deployments carry significant risk. We bring proven delivery methodology from resources, financial services, and technology sectors where failure isn't an option.
Scale Without Headcount
Budget for projects but not permanent FTEs? Resource augmentation gives you senior expertise for the duration you need without the long-term overhead. Flex up or down as your portfolio demands.
Speak Your Language
We understand service line governance, enterprise architecture frameworks, and the stakeholder dynamics of large organisations. No translation required between technical delivery and business outcomes.
What Clients Say
Feedback from enterprise service line owners we've worked alongside.
We had a 12-month UC roadmap and zero internal expertise to deliver it. Within weeks of engagement, we had clarity on priorities and a realistic execution plan. The knowledge transfer meant my team could sustain it long after the engagement ended.
We had ongoing challenges with our offshore delivery model and needed local expertise to bridge the gap. By bolting on specialist capability, we were able to maintain our cost structure while dramatically improving outcomes.
I was hesitant about bringing in another consultant. What changed my mind was the honesty about what was realistic and what wasn't. No overselling, no scope creep—just pragmatic advice that actually worked.
It's rare to find someone who can present to stakeholders in the morning and troubleshoot low-level technical issues in the afternoon. That combination of business-facing communication and hands-on technical depth is hard to find.
Enterprise Context From Day One
We've delivered UC and AV programs across resources, financial services, technology, and higher education sectors. That means we understand the governance frameworks, stakeholder dynamics, and approval processes that define enterprise delivery.
- Navigate complex procurement and vendor management
- Align technical decisions with enterprise architecture
- Communicate effectively with executives and technical teams
- Document properly so knowledge transfers and stays
The Hidden Cost of "Cheap"
That offshore resource at half the day rate? Here's what the invoice doesn't show.
What You Pay For
- Supervision time from your senior staff
- Rework when requirements get lost in translation
- Delays while they learn your enterprise context
- Security remediation when compliance gaps surface
- Re-hiring when it doesn't work out
What We Deliver
- Enterprise experience from day one
- No learning curve on governance
- Proper documentation so knowledge stays
- Compliance built in, not bolted on
- Your project delivered, your reputation protected
Pay once for the right expertise. Lower total cost of ownership. Faster time to value.
True Cost Calculator
Compare the real cost of engagement options. Adjust the assumptions based on your organisation's experience.
Your Project Parameters
Hidden Cost Assumptions
Uncheck to customize, or use industry-researched defaults.
Offshore/Junior Resource
- Supervision overhead$24,960
- Rework (35% of deliverables)$20,790
- Timeline overrun risk$14,850
- Knowledge transfer$5,760
Experienced Consultant
- Supervision (1-2 hrs/week)$3,120
- Rework (5-10%)$11,880
- Timeline overrun (minimal)$7,920
- Knowledge transfer (faster)$1,920
Show Calculation Breakdown
Offshore/Junior Working
Experienced Consultant Working
A Note on Honesty
We're being frank with you. Our day rates are higher than offshore alternatives. We're not pretending otherwise.
What we're showing you is that day rate is not total cost. The research behind these defaults comes from IEEE, MIT Sloan, Gartner, Deloitte, and McKinsey studies on offshore outsourcing outcomes. The hidden costs are real - supervision, rework, delays, and re-onboarding add up.
Every organisation is different. Adjust these assumptions based on your own experience. If your offshore engagements have been smooth, lower the percentages. If they've been painful, you already know these numbers are conservative.
The point isn't that we're cheaper - we're not. The point is that paying once for the right expertise often costs less than paying twice for the wrong one.
Research Sources
These industry studies inform our default assumptions. We encourage you to review them and calibrate based on your organisation's context.
- IEEE/SINTEF (2019) - Offshore projects showed 181% cost deviation from estimates, with some categories exceeding 400% overrun. View study
- MIT Sloan Management Review - Study of 50 IT outsourcing cases found hidden costs consistently eroded projected benefits. View article
- Gartner - 67% of offshore projects require significant rework; only 30% of tech projects deliver on promises.
- Deloitte 2024 Global Outsourcing Survey - 59% of companies report dissatisfaction with offshore outcomes; 70% have brought work back in-house. View survey
- McKinsey - 70% of software projects exceed budgets by 27-45% average; additional 10% each for transactional and monitoring costs.
- CIO Magazine - Cultural and organisational differences add 3-27% to outsourcing costs. United Technologies (acknowledged offshore leader) saves just 20%, not 50-80%. View article
- Harvard/Rice University Study - Each 1-hour increase in timezone difference reduces synchronous communication by 11%. View research
Delivery in Practice
Anonymized examples of how we've helped enterprise service line owners succeed.
18-month backlog of UC projects, internal team stretched thin, vendor relationships deteriorating
6-month embedded augmentation
Cleared backlog, established room standards, rebuilt vendor relationships, trained internal team for BAU
200+ room AV refresh across 12 sites, tight deadline, multiple integrators to coordinate
Project oversight and integrator coordination
Delivered on time, 15% under budget, zero escalations to executive steering committee
Rapid pivot to hybrid learning, 150 teaching spaces needed Teams Rooms capability
Standards development + deployment oversight
All spaces operational for semester start, standardized support model reduced helpdesk tickets by 40%
Industries We Serve
Deep experience across enterprise verticals with distinct UC and AV challenges.
Resources & Energy
Enterprise network transformations, remote operations centres, and safety-critical communications infrastructure.
Financial Services
Global collaboration space rollouts, trading floor AV, and security-conscious UC deployments.
Technology
Rapid scaling, M&A technology integration, and developer-focused collaboration environments.
Healthcare & Life Sciences
Clinical collaboration platforms, research facility AV, and compliance-driven deployments.
Higher Education
Large-scale teaching environment delivery, research collaboration, and multi-campus infrastructure.
Government & Public Sector
Procurement-aligned delivery, secure communications, and public accountability standards.
From Strategy to Commissioning
Whether you're deploying 20 rooms or 200, we provide end-to-end capability across the full AV and UC lifecycle. No handoffs, no gaps, no surprises.
- Room type standards and technical specifications
- Integrator coordination and quality oversight
- Network integration and UC platform alignment
- User training and support transition
Common Questions
What enterprise service line owners typically ask before engaging.
For resource augmentation, we can typically embed within 1-2 weeks depending on security clearance requirements. Project engagements usually begin within 2-4 weeks after scoping and SOW finalisation. We maintain capacity specifically for enterprise clients who need to move quickly.
We embed directly within your service line, working alongside your team. This isn't body shop contracting - we operate as an extension of your capability, attending your standups, using your tools, and aligning to your governance. Minimum engagement is typically 3 months, with most augmentation relationships running 6-12 months.
Both. Most enterprise engagements are hybrid - on-site for workshops, stakeholder sessions, and critical delivery phases, with remote work for documentation, design, and BAU support. We're based in Perth but work nationally and have supported APAC-wide deployments.
Knowledge transfer is built into every engagement, not bolted on at the end. We document as we go, create runbooks, and conduct formal handover sessions. The goal is always to leave your team more capable than when we started - not to create dependency.
We sign your NDA and work under your IP agreements. All work product created during the engagement belongs to you. We've worked with resources sector, financial services, and government clients with stringent confidentiality requirements - this is standard operating procedure.
That's often where we add the most value. We can provide the technical oversight and orchestration layer that ensures your existing vendors deliver to enterprise standards. Think of it as having a technical lead who speaks both vendor and enterprise - bridging the gap between what was promised and what gets delivered.
"The cheapest resource is rarely the cheapest outcome."
Let's discuss your engagement.
Whether you need embedded expertise, project delivery, or strategic advisory - we're ready to help your service line succeed.
Start a Conversationdesign@thetech.space · Perth, Western Australia